Privacy Policy
Last Updated: May 4, 2026
1. Introduction
Perceptly LLC, a limited liability company organized under the laws of the State of New Jersey and doing business as roomtone ("roomtone," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (the "Site"), engage our creative services, or interact with us in any other capacity.
This Privacy Policy applies to all visitors, prospective clients, clients, and on-camera talent who appear in roomtone deliverables ("Talent"). By using the Site or providing your information to us, you consent to the practices described in this Privacy Policy. If you do not agree with these practices, please do not use the Site or provide us with your personal information.
2. Information We Collect
2.1 Information You Provide Directly
We collect information you voluntarily provide to us, including:
- Contact and inquiry information — name, email address, phone number, company name, role, and any details you submit when booking a call, sending an email, or otherwise contacting us through the Site.
- Client engagement information — business contact details, billing and payment information, brand assets, creative briefs, product information, campaign data, and other materials you provide in connection with a creative engagement.
- Talent information — name, contact information, professional headshots and portfolio materials, demographic details, and signed release records for individuals who appear in deliverables.
- Communications — the content of emails, messages, and other communications you send to us.
2.2 Information Collected Automatically
When you visit the Site, certain information is collected automatically through your browser, including:
- Device and browser information — IP address, browser type and version, operating system, device type, language preferences, and time zone.
- Usage data — pages viewed, links clicked, time spent on pages, referring URLs, and navigation paths.
- Cookies and similar technologies — see Section 7 (Cookies and Tracking Technologies) for details.
2.3 Information from Third Parties
We may receive information about you from third-party sources, including the scheduling tool we use to book introductory calls (Calendly), analytics providers, social media platforms, and publicly available business sources. We use this information in accordance with this Privacy Policy.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to inquiries, schedule introductory calls, and communicate with you about prospective or active engagements.
- To provide, maintain, and improve our services and the Site.
- To produce, edit, format, and deliver creative content for our clients in accordance with the applicable engagement.
- To administer Talent releases, manage our Talent roster, and verify the legal basis for using delivered content.
- To process invoices and payments, and to keep records required by tax, accounting, and other applicable laws.
- To analyze Site usage and performance, and to develop and improve our products and services.
- To protect our rights, property, and safety, and the rights, property, and safety of our clients, Talent, and other parties.
- To comply with legal obligations and to enforce our Terms of Service and other agreements.
- To detect, prevent, and address fraud, security issues, and technical problems.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We engage trusted third-party service providers to perform functions on our behalf, including website hosting, scheduling (Calendly), email and communications platforms, payment processing, cloud storage, analytics, and production support vendors. These providers are contractually obligated, or otherwise required by their own terms, to use your information only for the purposes we specify and to maintain appropriate security measures.
4.2 Clients and Brand Partners
In connection with our content production services, Talent information (including name, likeness, voice, and release records) may be shared with the applicable client as necessary to support the licensed use of delivered content. We do not share Talent personal information with clients beyond what is required for the specific engagement.
4.3 Legal Compliance and Protection
We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or if we believe in good faith that disclosure is necessary to: (a) comply with applicable law or legal process; (b) protect and defend our rights, property, or safety; (c) protect the safety of our users, clients, or the public; (d) detect, prevent, or address fraud or security issues; or (e) enforce our Terms of Service or other agreements.
4.4 Business Transfers
In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity or successor. We will provide notice before your information becomes subject to a different privacy policy.
4.5 With Your Consent
We may share your information for other purposes if you have given us your explicit consent to do so.
5. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of your personal information. These measures include encrypted data transmission, access controls limited to personnel with a legitimate need to know, and review of vendor security practices.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information using commercially reasonable means, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any account credentials or access information you use in connection with the Site or our services.
6. Protection of Client Data and Intellectual Property
We recognize that client data — including brand assets, creative briefs, marketing strategies, campaign performance data, product information, customer insights, and business plans — constitutes highly sensitive confidential information and proprietary intellectual property. We maintain the following protections:
- Client data is stored in access-controlled environments with role-based permissions limited to personnel with a legitimate need to know.
- All roomtone personnel, contractors, and agents with access to client data are bound by written confidentiality obligations.
- Client data is not used for any purpose beyond the specific engagement for which it was provided, unless otherwise authorized in writing by the client.
- Client data is not shared with other clients, competitors, or unauthorized third parties under any circumstances.
- Upon termination or expiration of a client engagement, client data will be returned or securely destroyed in accordance with the applicable engagement agreement and our retention policies.
- roomtone does not use client data, deliverables, or campaign materials to train, develop, or improve any artificial intelligence or machine learning system without the client's express prior written consent.
7. Cookies and Tracking Technologies
The Site may use cookies, web beacons, pixels, and similar technologies to support its operation, remember preferences, and understand how visitors interact with the Site. The categories we may use include:
- Essential cookies required for Site functionality and security.
- Analytics cookies that help us understand how visitors interact with the Site (e.g., pages visited, time on site).
- Functional cookies that enable enhanced functionality and personalization, such as remembering your preferences.
You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Disabling certain cookies may affect the functionality of the Site.
Do Not Track. The Site does not currently respond to "Do Not Track" signals transmitted by web browsers. We will update this Privacy Policy if we adopt a Do Not Track standard in the future.
8. Your Rights and Choices
8.1 Access, Correction, and Deletion
You have the right to request access to the personal information we hold about you, to correct inaccurate information, and to request deletion of your personal information, subject to certain exceptions required by law (for example, records we must retain for tax, accounting, or contractual purposes). To exercise these rights, contact us using the information in Section 13 below.
8.2 Opt Out of Communications
You may opt out of receiving non-transactional communications from us by replying with an unsubscribe request or by contacting us directly. Even if you opt out of marketing communications, we may still send you transactional or service-related messages relating to an active engagement.
8.3 California Residents (CCPA / CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act and the California Privacy Rights Act, including the right to know what personal information we collect and how it is used, the right to request deletion, the right to correct inaccurate personal information, the right to opt out of the sale or sharing of personal information (we do not sell personal information), and the right to non-discrimination for exercising your privacy rights. To submit a verifiable consumer request, contact us at the address in Section 13.
8.4 Virginia, Colorado, Connecticut, and Other US State Residents
If you are a resident of a US state with a comprehensive consumer privacy law (including Virginia, Colorado, Connecticut, Utah, and others), you may have additional rights, including the right to access, correct, delete, and obtain a portable copy of your personal data, and the right to opt out of certain processing such as targeted advertising or profiling. To exercise these rights, contact us at the address in Section 13.
8.5 European Economic Area, United Kingdom, and Other Jurisdictions
If you are located in the EEA, the United Kingdom, or another jurisdiction with applicable data protection laws, you may have additional rights, including the right to access, rectify, erase, restrict processing, data portability, and the right to object. Our legal basis for processing your personal data may include consent, contractual necessity, legitimate interests, and compliance with legal obligations. To exercise your rights, contact us at the address in Section 13.
9. Children's Privacy
The Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. roomtone does not knowingly engage Talent under the age of 18 without verified parental or legal guardian consent and any additional protections required by law. If we become aware that we have collected personal information from a child under 18 without appropriate consent, we will take reasonable steps to delete such information promptly.
10. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on the type of information and the purpose for which it was collected:
- Client engagement records and deliverables — retained for the duration of the engagement plus seven (7) years for legal and compliance purposes.
- Talent releases and consent records — retained for the duration of the applicable license, which may be indefinite, as these records evidence the legal basis for content usage.
- Inquiry and prospect records — retained for up to twenty-four (24) months from the last interaction unless deletion is requested earlier.
- Site analytics data — retained in accordance with the policies of our analytics providers.
11. Third-Party Links
The Site may contain links to third-party websites and services, including social media platforms (Instagram, X, Reddit, LinkedIn) and our scheduling tool (Calendly). This Privacy Policy does not apply to third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.
12. International Data Transfers
Roomtone is based in the United States. Your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate. These countries may have data protection laws that differ from the laws of your jurisdiction. By using the Site or providing us with your information, you consent to such transfer, storage, and processing. Where required by applicable law, we implement appropriate safeguards (such as Standard Contractual Clauses) for cross-border data transfers.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Perceptly LLC (dba roomtone)
ATTN: Privacy
203 Christopher Columbus Drive, Suite 3
Jersey City, NJ 07302
Email: will@roomtone.agency
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will post the updated Privacy Policy on this page and update the "Last updated" date at the top. Your continued use of the Site or our services after any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically.